For over 34 years, Donald Coker has provided remarkably cost-effective Law Office Systems Consulting
services to Solos, small and mid sized Law Firms throughout the country. His expertise is sought after as a consultant, a
speaker, a writer and an independent advisor to Law Firms.
Our consulting firm specializes in five related, yet distinctly different services for Law Firms:
1) Systems Consulting- Often times, the firm wants to get better at what it
does. This can include your billing, practice management, calendar and docket controls, document management, or technology
usage. This analysis could be for planning purposes, to improve profitability, to have a "road-map" as to where
to go over the next year, to become more organized, or simply to get better at what you do. The problem is that no one in
the firm has the time nor the expertise to do the analysis of the firm, and even fewer know what recommendations
will make your firm better. An independent set of eyes can help you get a better handle on what needs to be done
and in what order to reach your goals.
We will conduct a review and analysis of
your existing systems (billing, time keeping, accounting, document production, trust, case management, email, et al.)
and making specific recommendations (a plan with timetables) tailored to your firm for organizational, profitability
and/or productivity improvements. This is the essence of true consulting. We have seen the inside of literally hundreds
of Law Firms, and we have seen what works and what does not. You can learn from our extensive experience in making Law Firms
more profitable, more organized and more responsive to client needs.
2) Billing and Accounting Systems - We provide the sale, installation, configuration,
implementation, training, customization and support of Billing and Accounting systems. Integrating Billing and Accounting Systems
is the best way to become more financially organized, more productive, and more profitable, and you will deliver better
legal services to your clients. Your professional life can become far less stressful when everything is under control.
Our goal is to get you implementing, not just planning. Our work is grounded in over 34 years of consulting with
Law Firms and their related issues to produce tangible, bottom line outcomes. We use the context of your own
Law Firm to develop the strategies and behaviors necessary for success in today's client service driven climate.
We analyze your needs, then choose the proper software for your needs, then make it work for you.
Practice Management Systems - Having the ability to create a client matter, keep your
notes in the file, keep phone calls, research, link documents and scanned images to the file, keep a calendar. LINK
EMAILS TO THE FILE (the best benefit EVER!), link people to the file (know who all the parties to a file
are), customize the system to suit specific types of law, and many other capabilities make Practice Management Systems
a "must-have" for anyone that wants to have control over their calendar and their workload.
You have heard of the "paperless office". While I do not believe that we will ever get there, you will
certainly have the ability to have a paper LESS office. A Practice Management system will allow you to have
the file at your fingertips and available at the click of a mouse. The idea is to avoid having to get up and find a file every
time you need a simple piece of information.
4) Document Assembly - Automatically
creating documents at the click of a mouse is singly one of the greatest ways to improve the productivity and organization
of your office. Document Assembly is often used in conjunction with Practice Management to give you the control of the client
matters that is so sorely lacking today. It is not at all unusual to DOUBLE the output of
work product with the same number of people. We define the documents, set them up and instruct the staff on how to create
complex documents at the click of a mouse.